2021 Policies and Protocols

Last updated: August 30, 2021 at 11:00 a.m.

 

Ravinia’s top priority is the health and well-being of every artist and audience member who comes to the park this summer.

 

people entering the park

With expert guidance from Northwestern Medicine and local public health authorities, Ravinia has developed protocols that will be kept up-to-date to ensure we are following best practices for health and well-being. Your participation is expected to help us ensure the return of music under the stars.

The protocols and policies below reflect our current plans. Please continue to check this page as we approach opening night, and regularly throughout the season, for the most up-to-date protocols for attending a performance.


Masks

Ravinia will be closely following public health recommendations from the CDC and local authorities. Guests are required to wear masks in all indoor spaces, including restaurants onsite, regardless of vaccination status. Masks are recommended for unvaccinated patrons and staff in all areas of the park, and for all people in high-traffic areas such as lines to board Metra trains and Park and Ride (Pace) buses. All train and shuttle bus riders are required to wear masks while on board, by federal mandate.

Performances & Seating

All performance seating areas are open-air spaces. With the health of artists and audiences in mind, all classical events will be 90 minutes long or less and presented without intermission. Seating configurations and capacity may be revised as local guidelines evolve.

Stay Home If You Are Sick

If you or a recent close contact are sick, experience CDC-recognized COVID-19 symptoms, or have been diagnosed with COVID-19 within the past 14 days, we ask that you prioritize community health and stay home. See the ticket policy page on Ravinia.org for your options.

Surface Cleaning

Commonly touched surfaces, such as Pavilion seats, tables and counters, and door handles, are routinely cleaned and sanitized for the protection of everyone in the park.

Hand Washing & Sanitizer

Every restroom features touchless fixtures, including soap dispensers, for thoroughly washing your hands. Touch-free hand sanitizer dispensers are also available throughout Ravinia’s grounds and buildings.

Touchless Payment Accepted

The Festival Shop and Wintrust Chair & Table Rental accept contact-free payment methods. Order tickets in advance at Ravinia.org for touchless ticketing!

Digital Ticketing

Your tickets for park admission will be delivered digitally for touchless entry at our gates. Please have your phone sufficiently charged and your tickets ready for scanning when you approach the gate.

Park Entry

Guests must attest to their health when purchasing tickets for park entry. Proof of vaccination or negative test is not required by local health policy. Early park entry for small groups is a benefit of supporting the not-for-profit Ravinia.

Food & Beverage

Reservations are highly recommended for dinner service in the Tree Top and Park View restaurants. Lawn Bar and BMO Rooftop offer outdoor drinks service. Carts around the park serve a variety of snacks, ice cream, and drinks. Place pickup orders from Ravinia Market in the park on your mobile device, or bring your own picnic! See “Dining and Picnicking” below for more info.

 

Still have questions? Read our FAQ




Donor Benefits

Most donor benefits, including the early park entry pass, will be accessed digitally through your Ravinia account. More info on our Donor 2021 Experience page.


Ticket Options

All performances will be in the Pavilion, broadcast to a video screen on the back of the Pavilion, or—new this year—featured in the Carousel rotunda on the North Lawn. Check each event’s webpage for which of these ticket options are available.

empty seats in Ravinia's Pavilion

Reserved Pavilion Seating

Reserved tickets for the open-sided Pavilion are available across the complete seating area. Seating configurations and capacity follow Restore Illinois guidelines and may be revised as local health conditions evolve. The Pavilion opens 30 minutes before the event starts, but you can enjoy a picnic on the general admission Lawn or a meal in the Dining Pavilion before taking your seats.

 

rending of lawn sections

Reserved Lawn Spaces

Reserved, socially distanced spaces on the Discover Premium South Lawn are available for groups of 2, 4, or 6 people. Most predetermined spaces in this limited-availability, individually marked section offer a view of the performance from a video screen on the back of the Pavilion, brought to you by RBC Wealth Management. Tickets may be checked for entry to this section. View location on map. View seating chart.

 

2 people picnicking

General Admission Lawn Tickets

The classic Ravinia experience! Pick your spot with family and friends on the expansive Lawn, with reduced capacity to allow for distancing between groups of guests, and hear the music live under the stars with the state-of-the-art speaker system. As local health guidelines evolve, capacity may increase while continuing to allow guest spacing. As a reminder, the stage is not visible from most Lawn sections. View locations on map.

 


Transportation

metra trainNew this season, in partnership with Metra, all trains on the Union Pacific North line will honor Ravinia tickets as train fares; patrons can show their concert e-ticket for a free train ride to and from the park on concert days.

This summer, only the downtown Highland Park park-and-ride lot will be utilized; buses will have reduced capacity to maintain passenger distancing and cycle as needed to and from the park on concert days.


 

Dining and Picnicking

As always, patrons will be able to bring picnics or choose from a variety of in-park dining options this summer. A mobile ordering system will enable concertgoers in the park to get food and drinks for contactless pickup. Each restaurant has a covered outdoor patio for open-air service, and reservations are strongly recommended as capacities may be reduced. For guests interested in catering, Ravinia will offer reserved group spaces in select areas of the park, with packages that include tickets and customized menus.


tables at Park View restaurant

Seated Dining

Pair your Ravinia concert with scintillating appetizers, contemporary dishes, and sumptuous drinks at the Tree Top and Park View restaurants in the Dining Pavilion to savor a complete evening out. Reservations are strongly recommended, as seating capacity may be reduced, but tables may be open for walk-ins.

 

Treetop terrace

Outdoor Dining

Each restaurant has an outdoor extension for open-air service, weather permitting. Ask the host about availability or request with your reservation. Lawn Bar offers first-come, first-served seating to get Ravinia Market orders delivered to your table.

 

Sausage and Pepperoni pizza

Market Mobile Orders

From personal pizzas to tacos to burgers and sandwiches, order hot or chilled mains plus a range of sides, snacks, drinks, and sweets for pickup from the Ravinia Market to bring to your spot on the Lawn or delivery to reserved Lawn spaces. There is no walk-in service; orders must be made online. All orders are prepared ASAP and cannot be scheduled for later.

 

BMO Rooftop

BMO Rooftop

Get Terlato Wines by the glass or packaged beers, seltzers, and more at the BMO Rooftop overlooking the North Lawn. Open for walk-up service on September 4, 6, 12, 18, 19 and 24. On other nights, the space is reserved for private events.



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